Refund policy

Return Eligibility

  • Returns are accepted within 7 days from the date of delivery.
  • The product must be returned in its original packaging and in the same condition as it was received.
  • Items that are used, damaged, or not in their original condition may not be eligible for return.
  • Certain items (such as perishable goods, customized products, or items marked as final sale) may not be eligible for return.

How to Initiate a Return

  1. Contact our support team at [feedback.himmaleh@gmail.com, +91 8796142885] within 7 days of receiving your order.
  2. Provide your order number, product details, and reason for return.
  3. Once your return request is approved, we will guide you through the return process.
  4. Customers are responsible for the return shipping charges (unless the return is due to a wrong/defective product sent by us).

Refund Process

  • Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
  • If approved, your refund will be processed within [7-10 business days] to your original method of payment.
  • Shipping charges (if any) are non-refundable.

Exchange Option

  • If you prefer an exchange instead of a refund, please mention it while requesting a return.
  • Exchanges are subject to product availability.

Non-Returnable Items

  • Items purchased under clearance sales, special promotions, or customized orders are not eligible for return/refund.

Need Help?

If you have any questions about returns or refunds, please contact us at [feedback.himmaleh@gmail.com, +91 8796142885]. We are here to help you.