TERMS OF SERVICE

Last Updated: 18 August 2026

Welcome to HIMMALEH.

These Terms of Service (“Terms”) govern your access to and use of the HIMMALEH website, https://himmaleh.in/, and your purchase and use of products offered through the website.

The website is operated by:

Legal Entity: HIMMALEH SPORTS INDIA
 Brand: HIMMALEH
 Registered/Business Address: Trans Delhi Signature City, 201103 Ghaziabad UP, India
 Email: feedback.himmaleh@gmail.com
 Phone: +91 8796142885

By accessing or using our website, placing an order, creating an account, or purchasing a product from HIMMALEH, you agree to these Terms, our Privacy Policy, and any other policies applicable to your purchase or use of our services.

If you do not agree with these Terms, please do not use our website or purchase products through it.

 

1. ABOUT HIMMALEH

HIMMALEH is an Indian outdoor sports brand specialising in hiking, trekking and outdoor footwear, apparel and gear.

Our website allows customers to browse products, obtain product information, place orders, make payments and access other services made available by HIMMALEH.

We reserve the right to update, modify or discontinue any part of the website or its services at any time, subject to applicable law.

2. ELIGIBILITY

You may use the website only if you are legally capable of entering into a binding agreement under applicable law.

If you are purchasing products on behalf of another person or organisation, you confirm that you have the authority to do so.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, images, prices and other information displayed on our website are accurate and up to date.

However:

  • Product colours may appear differently depending on your device or screen.

  • Product images may contain lifestyle or illustrative photography.

  • Minor variations in colour, texture, finish or appearance may occur.

  • Product specifications, features, materials and availability may change from time to time.

  • We may correct errors or inaccuracies when identified.

We do not guarantee that every product description, image or other website content will always be completely accurate, current or error-free.

4. PRODUCT AVAILABILITY

All products are subject to availability.

A product being displayed on the website does not necessarily guarantee that it will remain available until you complete your purchase.

We reserve the right to:

  • Limit quantities available for purchase.

  • Refuse or cancel an order where permitted by law.

  • Correct inventory errors.

  • Discontinue products.

  • Modify product specifications or availability.

If we are unable to fulfil an order that you have already paid for, we will provide an appropriate refund in accordance with our applicable policies and law.

5. PRICES

Product prices displayed on the website are stated in Indian Rupees (INR) unless otherwise specified.

Prices may change from time to time.

Where applicable, taxes, shipping charges or other charges will be displayed during the checkout process.

We reserve the right to correct pricing errors.

If a product has been purchased at an incorrect price due to a clear technical or listing error, we may contact you before processing the order or cancel the affected order where permitted by law, with an appropriate refund where applicable.

6. ORDERS

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS or another communication channel.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been accepted or dispatched.

We may decline or cancel an order in circumstances including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent or unauthorised activity.

  • Duplicate or unusually large orders.

  • Incorrect customer or delivery information.

  • Failure of payment.

  • Technical or system errors.

  • Circumstances where cancellation is permitted under applicable law.

If we cancel an order after payment has been received, we will process an applicable refund.

7. CUSTOMER INFORMATION

You are responsible for providing accurate and complete information when placing an order.

This may include:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • Payment information

  • Other information required to process your order

You are responsible for ensuring that your delivery details are correct.

HIMMALEH is not responsible for delays, failed deliveries or additional charges caused by incorrect or incomplete information provided by you, subject to applicable consumer rights.

For information about how we collect and use personal information, please refer to our Privacy Policy.

8. PAYMENTS

Payments are processed through the payment methods and payment service providers made available during checkout.

You agree to provide accurate and valid payment information.

HIMMALEH does not directly control the banking or payment networks used to process transactions and cannot guarantee uninterrupted availability of third-party payment services.

If a payment fails, is reversed, declined or otherwise cannot be completed, we may cancel or hold the relevant order until payment is successfully completed.

9. SHIPPING AND DELIVERY

Orders will be shipped to the delivery address provided during checkout.

Estimated delivery times displayed on the website are estimates and may vary depending on:

  • Location

  • Courier availability

  • Weather

  • Transport conditions

  • Public holidays

  • Operational disruptions

  • Remote-area delivery requirements

  • Other circumstances outside our reasonable control

Once an order has been handed over to a shipping or logistics provider, delivery may be subject to that provider's terms and operating conditions.

For detailed information about shipping charges, delivery timelines and applicable restrictions, please refer to our Shipping Policy.

10. RETURNS, REFUNDS AND CANCELLATIONS

Returns, exchanges, refunds and order cancellations are governed by our applicable Return & Refund Policy. 

Before placing an order, customers should review that policy for information regarding:

  • Eligibility

  • Return periods

  • Product condition

  • Exchanges

  • Refunds

  • Cancellation

  • Damaged or defective products

  • Return shipping

Nothing in these Terms is intended to limit any mandatory rights available to consumers under applicable law.

11. PRODUCT USE AND SAFETY

HIMMALEH products may be designed for hiking, trekking, outdoor recreation and related activities.

Customers are responsible for using products appropriately and in accordance with the applicable product instructions, warnings and limitations.

Outdoor activities can involve inherent risks, including but not limited to:

  • Uneven terrain

  • Slippery surfaces

  • Weather changes

  • Cold or heat

  • Altitude

  • Rock and trail hazards

  • Water exposure

  • Falling objects

  • Remote environments

HIMMALEH products are designed to support outdoor activities but do not eliminate the inherent risks associated with outdoor or adventure activities.

Customers should assess conditions, use appropriate equipment and exercise reasonable care.

Where a product includes specific safety instructions or limitations, those instructions should be followed.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, all content appearing on the HIMMALEH website is owned by or licensed to HIMMALEH or its relevant licensors.

This includes:

  • HIMMALEH trademarks and logos

  • Product photographs

  • Graphics

  • Videos

  • Text

  • Product descriptions

  • Website design

  • Layout

  • Icons

  • Illustrations

  • Other website content

You may access and use the website for personal, non-commercial purposes.

You may not, without our prior written permission:

  • Copy substantial portions of the website.

  • Reproduce or distribute our content commercially.

  • Modify our images or content for commercial use.

  • Use HIMMALEH trademarks or logos without permission.

  • Scrape or systematically extract website content.

  • Reproduce our website design or branding.

All rights not expressly granted are reserved.

13. TRADEMARKS

HIMMALEH and associated logos, names, marks and brand elements may be trademarks or otherwise protected intellectual property of the relevant rights holder.

Nothing on this website grants you a licence or right to use HIMMALEH trademarks without prior written permission.

14. USER REVIEWS AND CONTENT

Where the website allows customers to submit reviews, photographs, videos, comments or other content, you are responsible for the content you submit.

You must not submit content that:

  • Is unlawful.

  • Is fraudulent or misleading.

  • Infringes another person's intellectual-property rights.

  • Violates another person's privacy.

  • Contains malicious software.

  • Is abusive, threatening or defamatory.

  • Contains inappropriate or prohibited material.

By submitting content, you confirm that you have the necessary rights and permissions to submit it.

Our use of personal information associated with user-generated content is governed by our Privacy Policy.

Where HIMMALEH wishes to use customer or creator content for commercial advertising or promotional purposes, we may obtain additional permission where appropriate.

15. PROHIBITED USE

You agree not to use the website:

  • For unlawful purposes.

  • To commit fraud.

  • To interfere with website security.

  • To introduce malicious code or harmful software.

  • To attempt unauthorised access to our systems.

  • To scrape or harvest information without permission.

  • To impersonate another person or entity.

  • To interfere with another customer's use of the website.

  • To use automated systems to place orders in a manner that disrupts normal operations.

  • To infringe the rights of HIMMALEH or third parties.

We may restrict or terminate access where we reasonably believe that the website is being misused or these Terms are being violated.

16. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites and services.

These may include:

  • Payment providers

  • Shipping providers

  • Social media platforms

  • Analytics services

  • Marketing services

  • Other third-party applications

Third-party services are governed by their own terms and privacy policies.

HIMMALEH is not responsible for the content, availability, security or practices of third-party websites or services, except to the extent required by applicable law.

17. WEBSITE AVAILABILITY

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be:

  • Available without interruption.

  • Free from errors.

  • Free from technical issues.

  • Free from viruses or other harmful components.

Website availability may be affected by maintenance, technical failures, internet connectivity, service-provider outages or circumstances outside our reasonable control.

18. ACCURACY OF INFORMATION

We make reasonable efforts to maintain accurate information on the website.

However, errors may occasionally occur, including errors relating to:

  • Product descriptions

  • Pricing

  • Availability

  • Images

  • Specifications

  • Promotions

We reserve the right to correct errors and update information when reasonably necessary.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, HIMMALEH shall not be responsible for indirect, incidental, special or consequential losses arising from your use of the website or products.

However, nothing in these Terms excludes or limits:

  • Liability that cannot legally be excluded or limited.

  • Consumer rights provided by applicable law.

  • Liability arising from fraud or fraudulent misrepresentation.

  • Liability for matters that applicable law does not permit us to exclude.

Our liability, where legally permitted to be limited, shall be limited to the extent permitted under applicable law.

20. INDEMNITY

To the extent permitted by applicable law, you agree to indemnify and hold HIMMALEH and its officers, employees and representatives harmless from claims, losses or expenses arising from:

  • Your unlawful use of the website.

  • Your violation of these Terms.

  • Your infringement of third-party rights.

  • Content you submit to the website.

  • Fraudulent or unauthorised use of your account.

This provision does not apply to the extent that the relevant claim results from HIMMALEH's own unlawful conduct or liability that cannot legally be transferred to you.

21. FORCE MAJEURE

HIMMALEH will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include:

  • Natural disasters

  • Severe weather

  • Floods

  • Fire

  • Epidemics or pandemics

  • Government restrictions

  • Strikes

  • Transportation disruptions

  • Internet or telecommunications failures

  • Power failures

  • War or civil unrest

  • Other events beyond our reasonable control

Where reasonably possible, we will take appropriate steps to minimise the impact of such events.

22. PRIVACY

Your use of the website is also subject to our Privacy Policy, which explains how HIMMALEH collects, uses, stores and shares personal information.

Please review the Privacy Policy before using the website.

23. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to:

  • Our business

  • Our products

  • Our website

  • Our services

  • Applicable laws

  • Our policies

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an update means that the updated Terms will apply to your future use of the website, subject to applicable law.

24. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

Nothing in this section limits any mandatory consumer rights or remedies available under applicable law.

25. CUSTOMER SUPPORT AND GRIEVANCES

For questions, complaints, order-related issues or concerns regarding these Terms, please contact:

HIMMALEH
 Legal Entity: Himmaleh Sports India 
 Address: Trans Delhi Signature City, 201103 Ghaziabad UP, India
 Email: feedback.himmaleh@gmail.com
 Phone: +91 8796142885

For privacy-related requests, please refer to our Privacy Policy.

26. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

27. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy and any other policies expressly incorporated into these Terms, constitute the terms governing your use of the HIMMALEH website and your purchases from us, subject to applicable law.